Frequently Asked Questions

We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and watches. Our selection features both classic and contemporary designs, with options in various materials like gold, silver, platinum, and precious stones.

Yes, we offer custom jewelry design services. Our experienced team of designers and skilled artisans work with you to create a unique piece tailored to your specifications. Contact us for a consultation and to start designing your custom piece.

We accept exchanges within 14 days of purchase, provided the item is in its original condition and packaging. Certain items, such as custom designs or engraved pieces, may be excluded from this policy. Please contact us for detailed information.

To maintain the beauty of your jewelry, clean it regularly with a soft cloth and store it in a dry, cool place. Avoid exposing it to harsh chemicals, perfumes, or lotions. For more detailed care instructions, please refer to our jewelry care guide.

To maintain the beauty of your jewelry, clean it regularly with a soft cloth and store it in a dry, cool place. Avoid exposing it to harsh chemicals, perfumes, or lotions. For more detailed care instructions, please refer to our jewelry care guide.

Yes, we offer repair services for most types of jewelry. Whether it’s a loose stone, broken chain, or other issue, bring your piece in for an assessment, and we’ll provide you with repair options and pricing.

You can visit our store, where our staff can measure your ring size accurately.

Yes, we offer appraisal services for custom jewellery. Our certified appraisers provide detailed assessments of your pieces, including their value and condition. Contact us to schedule an appraisal appointment.

We accept various payment methods, including major credit cards, debit cards, and cash.